Customer stories
Customer stories that don’t look like a webcam call.
Send a link. Your customer records on their own phone or laptop at full quality — no app, no account — and you get the original file plus a timestamped release they accepted.
How it works
- 01
Write the prompt
Ask your question in text, or record yourself asking it so they see a face instead of a form.
- 02
Send the link
Individually to your customer list, or one open link good for up to 50 takes.
- 03
They record
In Chrome, Edge or Safari, on whatever device they have, at its full quality.
- 04
You get the master
Plus their release, timestamped and version-pinned.
Why the quality is different
The original, not a re-encode
Most testimonial tools capture a video call or a compressed upload. Capturly records on your customer’s device first and transfers afterwards — so what lands in your library is the original, not a re-encode of a stream that was fighting their WiFi.
Consent, handled properly
Your release copy is shown before they record and frozen at the moment they accept it. Edit the wording later and past consents keep the text they actually agreed to — because a release that changes retroactively isn’t a release.
Nothing to install
It opens in their browser. No app, no account, no sign-up wall between you and the person you’re recording.